One of the most difficult aspect of the running of any hospitality unit, at any level, in this part of the world. Otentic Host proven track record has its foundations in:

  • Organizational and operational knowledge with over 250 years of Team collective knowledge in Hospitality
  • Training modules adaptable to each and every property
  • On-going assessment and corrective action-plan
  • Simple process, clear do&donts, & down-to-earth policies that allows for all to join in the quest for success
  • Technology to improve guest satisfaction & task/action reporting
  • Theft prevention know-how